How can we help you?
Optimize images before submit
Before you upload your photos, think about the quality and file size of the images.
You don’t want to make the mistake of uploading enormous files.
In general, a file (photo) that respects the Image size recommended and is correctly optimized and Save for Web, does not exceed the size of 0.5MB.
The total size of the files sent via the “submission form” must not exceed 10 MB.
If the total size of the files you are trying to send exceeds 10MB, the sending will fail and will be aborted.
The secret is to just correctly save all your images for the web, before uploading them.
Image size recommended
Landscape: max size: 1500×1000 px • Portrait: max size: 800×1200 px • Square: max size: 1200 x 1200 px.
Photoshop or Affinity Photo: Save for Web
The “Save for Web” tool is a simple and easy way to prepare your JPEG files for the web, helping with the trade-off between file size and image quality (Preset JPG Medium).
Free online services
If you don’t have photo editing software, you can search free online services for image compression and resizing, like this:
If you’re having trouble resizing and optimizing files, contact us and we’ll help.